Contact information

At Lumaysa, we are committed to providing excellent customer support and ensuring a smooth shopping experience for every customer.

If you have any questions regarding your order, shipping, returns, refunds, or our products, our support team is always happy to help.

Customer Support

You can contact our support team using the following details:

Email: support@lumaysa.com
Phone: +44 7916 697120
Website: lumaysa.com

Our customer service team typically responds within 24–48 hours on business days.

Order Assistance

For questions related to:

• Order status
• Shipping and delivery
• Returns and refunds
• Product information
• General inquiries

Please contact us by email and include your order number if your request is related to a purchase.

Business Information

LUMAYSA LTD
Registered Office: 128, City Road, London, EC1V 2NX, United Kingdom
Company Registration Number: 17192067

Customer Care Commitment

At Lumaysa, we value transparency, trust, and customer satisfaction. Our goal is to ensure that every experience with our brand is smooth, supportive, and enjoyable.

We appreciate your trust in Lumaysa.